You can choose coordinated care with your Kaiser Permanente physician or call any provider’s office directly. Here’s a quick view of getting care with Added Choice’s three options: 1) Kaiser Permanent’s full-service care delivery system 2) Contracted Providers 3) Any licensed non-Contracted Provider.*
For members who have a POS, Out-of-Area PPO, or PPO plan – For Information about Kaiser Permanente Insurance Company’s (KPIC’s) Network Adequacy Policy, please review our Frequently Asked Questions Documentation
You have many ways to get care when it works for you — online, by phone, or in-person. This includes 24/7 virtual care (by video or phone), no appointment necessary. Plus, there are also other virtual care options available, including scheduled video visits and e-visits, phone appointments and refills for most prescriptions online. Explore Convenient Ways to Get Care at Kaiser Permanente Hawaii facilities.
With Kaiser Permanente providers, you’ll usually pay the lowest out-of-pocket costs with no deductible.
In Hawaii: Contracted Providers provide access to care. You have access to more than 3,000 Kaiser Permanente Insurance company (KPIC) contracted providers and more than 160 contracted hospitals and care facilities in Hawaii. ** Be sure to check if your provider is a contracted provider prior to receiving services.
Non-Kaiser Permanente States outside of CA, CO, GA, HI, MD, OR, VA, WA and DC the CignaPPONetwork provides access to care.
*Disclaimer: The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as of the Cigna PPO for Shared Administration.
You’ll generally pay more out of pocket when you receive services from contracted providers compared to Kaiser Permanente providers.
You’ll generally pay the most out of pocket when you receive services from non-contracted providers and facilities.
The terms of your Group Agreement and Evidence of Coverage govern the scope of covered benefits in the Kaiser Permanente provider option. The terms of your KPIC’s Group Policy and Certificate of Insurance govern the scope of covered benefits in the contracted and non-contracted provider options. Certain exclusions and limitations apply.
*Kaiser Foundation Health Plan, Inc. (KFHP) underwrites the Kaiser Permanente provider option. The contracted and non-contracted provider options of this plan are underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of KFHP.