Member Support

For Kaiser Permanente HMO Benefits:

After Hours Care

Moanalua Medical Center

Monday through Friday, 5 to 10 p.m.
Saturday, Sunday, and most holidays, 8 a.m. to 10 p.m.
Call 808-432-7700 for an appointment

Maui Lani Medical Office

Monday through Friday, 5 to 8 p.m.
Saturday, Sunday, and most holidays, 8 a.m. to 5 p.m.
Closed Christmas and New Year’s Day

Medical Advice/Appointments

• Oahu: 808-432-2000
• Maui/Molokai/Lanai: 808-243-6000
• Hawaii Island: 808-334-4400
• Kauai: 808-246-5600
• TTY 711

Member Services

• For general information, call 1-800-966-5955 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m., Saturday, 8 a.m. to 12 p.m.

For HMO Flex Rider Benefits:

• Send your claim form with itemized bill and receipts to the following address:

Kaiser Foundation Health Plan, Inc.

National Claims Administration

Hawaii Claims (HMO Flex rider)

P.O. Box 378021

Denver, CO 80237-9998

• To check on the status of a claim, please call our Claims Administration Department at 1-877-875-3805.